Privacy Statement

Privacy Statement – FAQ
Date: 26/3/2026

What data do you collect?
We only collect the data that is necessary to properly process your order. This includes:

  • Name 

  • Address details 

  • Email address 

  • Payment information 

  • Order and purchase history 

In addition, we use cookies and similar techniques to improve our webshop and personalize your user experience. 

What do you use my data for?
We use your data for:

  • Processing and delivering your order 

  • Customer service and communication about your order 

  • Handling payments and returns 

  • Improving our webshop and displaying relevant products 

  • Administrative and legal obligations (such as tax regulations) 

Who do you share my data with?
We only share your data with reliable parties who help us operate the webshop. These include:

  • Fulfilment partners for processing your order 

  • Shipping partners for delivering your package 

  • Payment providers for secure handling of payments 

  • IT and hosting parties for the technical functioning of our website
    These parties process your data only in accordance with our instructions and never for their own purposes. 

How do you use cookies?
We use cookies to:

  • Ensure the website functions properly (functional cookies) 

  • Collect statistics and improve the website (analytical cookies) 

  • Personalize your shopping experience (marketing cookies) 

  • You can always adjust your cookie preferences via your browser settings. 

How long do you retain data?
We do not retain your data longer than necessary. In general, this means:

  • Order data: up to 7 years, due to legal administrative obligations 

  • Account data: as long as your account is active 

  • Cookies: according to the retention periods stated in our cookie settings 

What rights do I have?
You have the right to:

  • View your personal data 

  • Have your data corrected or deleted 

  • Object to the use of your data 

  • Request a copy of your data (data portability) 

  • Unsubscribe from marketing at any time
    Do you want to exercise one of these rights? Let us know via the contact details below. 

How can I contact you about privacy?
Do you have questions about privacy or do you want to submit a request? Then contact us via:
Vekoma Rides Manufacturing B.V.
Email: info@vekoma.com
Address: Schaapweg 18, 6063 BA Vlodrop

We are happy to help you!